Privacy Policy

Version and effective date: September 11, 2026

This Privacy Policy explains how Fragancias Oasis LLC collects, uses, retains, and shares personal information through its customer portal and connected POS operations.

1. Information collected

We may collect name, phone, email, address, city, state, ZIP/postal code, country, and account information. We may also retain price tier, quotes, orders, invoices, payments, balances, store debt, comments, and related communications.

Technical information may include IP address, date and time, browser, device, session identifiers, and essential cookies. If you use a payment or banking-evidence feature, we may receive information or documents you choose to provide for verification.

2. Uses

We use information to create and authenticate accounts; show applicable catalog, inventory, and prices; prepare quotes, orders, invoices, payments, pickups, and deliveries; provide support; prevent fraud; maintain business, tax, accounting, and audit records; and comply with law.

3. Sharing

We may share necessary information with providers supporting hosting, technology, email, SMS, WhatsApp, payment validation, and delivery. We may also disclose information when required by law, to protect rights and safety, or in a legitimate business reorganization. We do not sell personal information to data brokers.

4. Cookies and sessions

Essential cookies or identifiers maintain sessions, remembered access, language preferences, and security. Disabling them may prevent the portal from operating correctly.

5. Retention and security

Information is retained as reasonably necessary for the business relationship, transactions, disputes, audits, and legal, tax, and accounting duties. We use reasonable safeguards, but no Internet-connected system can guarantee absolute security.

6. Customer choices

You may request access or correction and, where applicable, deletion or closure. Certain records may need to be retained. You may opt out of promotional communications without preventing necessary account, order, payment, or security messages.

7. Minors and updates

The portal is intended for persons 18 or older and is not designed to intentionally collect information from minors. Policy updates will show a version and effective date, and material changes may be communicated through the portal or registered contact details.